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Answers to the questions we hear most, and a direct line to us for everything else.
Frequently Asked Questions
How do I connect with someone using a QR code?
Open ChatQR and tap Scan, then point your camera at someone's QR code — you'll connect instantly without sharing a phone number or any other personal info. You can also share your own QR code from your profile.
Is my personal data safe on ChatQR?
Yes. ChatQR is built with privacy at its core — we don't sell your data, show you ads, or use algorithms to manipulate what you see. You control who can connect with you, and we only collect the minimum data necessary to provide the service.
Can I use ChatQR without sharing my phone number?
Yes — that's one of ChatQR's core features. You never need to share your phone number. Connections are made entirely through QR codes, using only your ChatQR profile.
How do I manage my connections and block unwanted contacts?
Go to a person's profile and choose Block to stop them from contacting you. You can also report inappropriate behavior — we take user safety seriously and review reports promptly.
What should I do if I'm experiencing technical issues?
First, try restarting the app or checking your connection. If that doesn't fix it, send us a message below with details about your device and what you were doing when the issue happened.
How can I delete my account?
You can delete your account any time from Settings → Delete account. This permanently removes your data and can't be undone, so make sure you've saved anything important first.