Support Center

Simply open your ChatQR app, tap the scan button, and point your camera at someone's QR code. You'll instantly be connected without needing to share phone numbers or personal information. You can also share your own QR code by tapping the "My QR" button in the app.

Absolutely! ChatQR is built with privacy at its core. We don't sell your data, show you ads, or use algorithms to manipulate what you see. Your conversations are encrypted, and you control who can connect with you. We only collect the minimum data necessary to provide our service.

Yes! That's one of ChatQR's key features. You never need to share your phone number or other personal contact information. Connections are made through QR codes, and you can chat with people using only your ChatQR username and profile.

You can manage all your connections from your contacts list in the app. To block someone, go to their profile and select the block option. You can also report inappropriate behavior. We take user safety seriously and have robust moderation tools to ensure a positive experience for everyone.

First, try restarting the app or checking your internet connection. If the issue persists, contact our support team using the contact form below or email us directly at [email protected]. Include details about your device, the issue you're experiencing, and any error messages you see.

You can delete your account at any time from your account settings. When you delete your account, all your data will be permanently removed from our servers within 60 days. This action cannot be undone, so please make sure you've backed up any important conversations before proceeding.